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Queue Management

Review workload distribution across U.S. Fish & Wildlife Service departments and reviewers

Start Tour
Team Utilization
69% 35 of 51 slots
16 slots of spare capacity
Active Reviews
35
in progress now
Completed · 30d
60
across 10 reviewers
Avg Time
19d
to complete a review
Pending Decision
10
awaiting sign-off
Overdue
4
past SLA · 3 depts

Department load

Active reviews vs. capacity — click a bar to open the department

ES
Ecological Services
3 reviewers · 19 done
71% 1
ER
Environmental Review
2 reviewers · 11 done
90% 2
CR
Cultural Resources
2 reviewers · 12 done
67%
PC
Permits & Compliance
3 reviewers · 18 done
53% 1

Needs attention

Overdue work and over-capacity reviewers

Ecological Services has 1 overdue review
71% load · 18d avg time
Open →
Environmental Review has 2 overdue reviews
90% load · 21d avg time
Open →
David Huang is over capacity
6 of 5 active · Environmental Review
Open →
Permits & Compliance has 1 overdue review
53% load · 20d avg time
Open →
ES
Ecological Services
3 reviewers · 19 completed (30d)
12 / 17
Load
71%
Utilization
18d
Avg Time
1
Overdue
Reviewer
Active
Capacity
Completed (30d)
Avg Days
Overdue
Load
DO
Diana Ortiz
Wildlife Biologist
5
6
8
18d
0
83%
MT
Marcus Torres
Field Supervisor
4
6
6
22d
1
67%
RK
Rachel Kim
Fish & Wildlife Biologist
3
5
5
15d
0
60%
ER
Environmental Review
2 reviewers · 11 completed (30d)
9 / 10
Load
90%
Utilization
21d
Avg Time
2
Overdue
Reviewer
Active
Capacity
Completed (30d)
Avg Days
Overdue
Load
DH
David Huang
Environmental Specialist
6
5
4
28d
2
120%
JP
Jessica Palmer
NEPA Coordinator
3
5
7
14d
0
60%
CR
Cultural Resources
2 reviewers · 12 completed (30d)
6 / 9
Load
67%
Utilization
16d
Avg Time
0
Overdue
Reviewer
Active
Capacity
Completed (30d)
Avg Days
Overdue
Load
MB
Michael Brown
Archaeologist
4
5
9
12d
0
80%
AL
Angela Liu
Historic Preservation Specialist
2
4
3
20d
0
50%
PC
Permits & Compliance
3 reviewers · 18 completed (30d)
8 / 15
Load
53%
Utilization
20d
Avg Time
1
Overdue
Reviewer
Active
Capacity
Completed (30d)
Avg Days
Overdue
Load
PN
Phuong Nguyen
Permit Reviewer
5
6
10
16d
1
83%
KT
Ken Tanaka
Senior Permit Analyst
2
5
6
19d
0
40%
SR
Sarah Rivera
Compliance Specialist
1
4
2
24d
0
25%